Everything we know about civic operations.
Articles, short-form content, videos, product guides, and use cases — organized by type so you find what you need.
SHORT FORM
Frameworks, Concepts, and Models
Concise, visual formats designed for quick understanding and easy sharing.
Acceleration Patterns in an AI-Native Platform
Three AI patterns that build on one another to create a continuous cycle of learning and improvement.
Closing the gaps in civic value chain
A three-layer architecture designed to address the civic sector's three interconnected operational gaps.
The Civic Value Chain
A framework for understanding how Connected links organizations, operations, and outcomes into one civic operating model.
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VIDEOS
Demos, Walkthroughs, and Explainers
Product demos, framework walkthroughs, and explainers presented through short videos.
Connected — Autonomy, Agency, Acceleration
How Connected's architecture gives organizations the freedom to change, grow, and connect.
Connected — Platform Overview
A look inside Connected and how its three pillars work together on one foundation.
Connected - Civic Operations Platform
An introduction to Connected and the operational gap it is built to close.
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GETTING STARTED
Platform Overviews, Tutorials, and Release Notes
Platform overviews, tutorials, and release updates to help you get started with Connected.
USE CASES
How Organizations Can Use Connected
Examples and workflows showing how Connected can be applied across programs and service organizations.
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