Connected delivers agility across the customer service value chain
Connected delivers agility across the customer service value chain
Connected delivers agility across the customer service value chain
Purpose-built for speed and scale in connected service delivery
Purpose-built for speed and scale in connected service delivery
Purpose-built for speed and scale in connected service delivery
Purpose-Built
Purpose-Built
Purpose-Built
Configure parties, products, services attributes
Configure parties, products, services attributes
Configure parties, products, services attributes
Service-Centric Foundation
Service-Centric Foundation
Service-Centric Foundation
Keep all service processes aligned
Keep all service processes aligned
Keep all service processes aligned
AI-Native Platform
AI-Native Platform
AI-Native Platform
Turn operational data into proactive insights
Turn operational data into proactive insights
Turn operational data into proactive insights
Discover what Connected can do for your business !
Discover what Connected can do for your business !
Unified Customer Profiles
Unified Customer Profiles
Unified Customer Profiles
Deliver Consistent Customer Experiences
Deliver Consistent Customer Experiences
Deliver Consistent Customer Experiences
Customer and product profiles capture preferences and usage across interactions
Right information is available in every service interaction
Relationship and service management are seamlessly combined
Customer and product profiles capture preferences and usage across interactions
Right information is available in every service interaction
Relationship and service management are seamlessly combined
Customer and product profiles capture preferences and usage across interactions
Right information is available in every service interaction
Relationship and service management are seamlessly combined
Connected Service Platform
Connected Service Platform
Connected Service Platform
Digitize and Evolve Processes
Digitize and Evolve Processes
Digitize and Evolve Processes
Shared data model keeps all applications connected as needs evolve
Centralized actions ensure collaboration and communication stay consistent
Service applications can be implemented, updated, and extended with ease
Shared data model keeps all applications connected as needs evolve
Centralized actions ensure collaboration and communication stay consistent
Service applications can be implemented, updated, and extended with ease
Shared data model keeps all applications connected as needs evolve
Centralized actions ensure collaboration and communication stay consistent
Service applications can be implemented, updated, and extended with ease
AI-Powered Insights
AI-Powered Insights
AI-Powered Insights
Act on Insights Faster
Act on Insights Faster
Act on Insights Faster
Operational data analyzed to surface actionable insights
Guided experiences turn conversations into clear actions
AI recommendations to proactively improve service outcomes with
Operational data analyzed to surface actionable insights
Guided experiences turn conversations into clear actions
AI recommendations to proactively improve service outcomes with
Operational data analyzed to surface actionable insights
Guided experiences turn conversations into clear actions
AI recommendations to proactively improve service outcomes with
