Connected Is Built for Modern Service Businesses
Connected Is Built for Modern Service Businesses
Connected Is Built for Modern Service Businesses
Bring clarity and speed to complex service journeys
Bring clarity and speed to complex service journeys
Bring clarity and speed to complex service journeys
Interactions
Interactions
Interactions
Continuous, lifecycle-driven engagement
Continuous, lifecycle-driven engagement
Continuous, lifecycle-driven engagement
Responsibilities
Responsibilities
Responsibilities
Relationship management and service delivery
Relationship management and service delivery
Relationship management and service delivery
Relationships
Relationships
Relationships
Multi-party, interconnected services
Multi-party, interconnected services
Multi-party, interconnected services
Discover what Connected can do for your business !
Discover what Connected can do for your business !
Connected Service Lifecycle
Connected Service Lifecycle
Connected Service Lifecycle
Continuity across Interactions
Continuity across Interactions
Continuity across Interactions
Customer interactions span the full relationship lifecycle, not isolated tickets or sales
Providers manage relationships and service delivery at the same time
Multiple parties are involved, increasing coordination and information complexity
Customer interactions span the full relationship lifecycle, not isolated tickets or sales
Providers manage relationships and service delivery at the same time
Multiple parties are involved, increasing coordination and information complexity
Customer interactions span the full relationship lifecycle, not isolated tickets or sales
Providers manage relationships and service delivery at the same time
Multiple parties are involved, increasing coordination and information complexity
Service-Centric Foundation
Service-Centric Foundation
Service-Centric Foundation
Unified Service and Relationship Management
Unified Service and Relationship Management
Unified Service and Relationship Management
The right information is available in every service interaction
Applications are implemented, changed, and extended on a shared data model
Information, operations, and experiences stay connected as services evolve
The right information is available in every service interaction
Applications are implemented, changed, and extended on a shared data model
Information, operations, and experiences stay connected as services evolve
The right information is available in every service interaction
Applications are implemented, changed, and extended on a shared data model
Information, operations, and experiences stay connected as services evolve
Intelligence That Scales
Intelligence That Scales
Intelligence That Scales
Insight Built Into Operations
Insight Built Into Operations
Insight Built Into Operations
Connected learns continuously from operational data
AI surfaces insights and recommends next best actions in context
Teams deliver faster, more trusted service without rising cost or complexity
Connected learns continuously from operational data
AI surfaces insights and recommends next best actions in context
Teams deliver faster, more trusted service without rising cost or complexity
Connected learns continuously from operational data
AI surfaces insights and recommends next best actions in context
Teams deliver faster, more trusted service without rising cost or complexity
