Connected Provides the Foundations for Scalable, AI-Driven Customer Service
Connected Provides the Foundations for Scalable, AI-Driven Customer Service
Connected Provides the Foundations for Scalable, AI-Driven Customer Service
Build, operate, and improve service at scale
Build, operate, and improve service at scale
Build, operate, and improve service at scale
Generative AI
Generative AI
Generative AI
Accelerate service app development
Accelerate service app development
Accelerate service app development
Agentic AI
Agentic AI
Agentic AI
Automate and adapt workflows
Automate and adapt workflows
Automate and adapt workflows
Recommendation AI
Recommendation AI
Recommendation AI
Drive consistent results using guided actions
Drive consistent results using guided actions
Drive consistent results using guided actions
Discover what Connected can do for your business !
Discover what Connected can do for your business !
Generative AI
Generative AI
Build and Evolve Service Applications
Build and Evolve Service Applications
Digitize service processes using a guided, conversational application builder
Evolve applications easily as new insights emerge without rework or rewrites
Ensure consistency through a shared, service-centric data foundation
Digitize service processes using a guided, conversational application builder
Evolve applications easily as new insights emerge without rework or rewrites
Ensure consistency through a shared, service-centric data foundation
Generative AI
Build and Evolve Service Applications
Digitize service processes using a guided, conversational application builder
Evolve applications easily as new insights emerge without rework or rewrites
Ensure consistency through a shared, service-centric data foundation
Agentic AI
Agentic AI
Operate on a Connected Service Model
Operate on a Connected Service Model
Execute work on a shared data model connecting parties, products, and services
Automate decisioning and orchestration across workflows as conditions change
Keep teams, systems, and processes aligned as services scale
Execute work on a shared data model connecting parties, products, and services
Automate decisioning and orchestration across workflows as conditions change
Keep teams, systems, and processes aligned as services scale
Agentic AI
Operate on a Connected Service Model
Execute work on a shared data model connecting parties, products, and services
Automate decisioning and orchestration across workflows as conditions change
Keep teams, systems, and processes aligned as services scale
Recommendations AI
Recommendations AI
Turn Operations Into Guided Action
Turn Operations Into Guided Action
Learn continuously from operational data across service interactions
Surface insights and recommend next best actions in context
Guide teams with clarity to improve outcomes at every stage of service delivery
Learn continuously from operational data across service interactions
Surface insights and recommend next best actions in context
Guide teams with clarity to improve outcomes at every stage of service delivery
Recommendations AI
Turn Operations Into Guided Action
Learn continuously from operational data across service interactions
Surface insights and recommend next best actions in context
Guide teams with clarity to improve outcomes at every stage of service delivery
